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Termination/Resignation

Have you had to give up your job or been dismissed, and would you like to find out what you need to bear in mind and what information you need to provide us with?

When do I have to report it?

Regardless of why you lost your job, you must report this to us immediately. This is important so that we can recalculate your benefits, but also so that we can provide you with immediate advice and support in your job search.

How and to whom must I report the loss of employment?

You can inform us about your job loss by calling our service number, online at jobcenter.digital, or in person during our opening hours.

Please submit a copy of the proof of job loss to us immediately. Please also inform us of the reasons for the job loss, e.g., if you resigned, why you resigned.

What information/documents are required?

You will need the termination letter or termination agreement and a statement explaining why you lost your job. We also need your last pay slip and notification of when you will receive your final pay.

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Do you need assistance?

Our telephone customer service will be happy to help you: (02331) 367-580

Questions & Answers

Please use our questions and answers section.

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Apply for citizen's income online with us. If you already receive citizen's income, you can also apply for an extension online.